About TDS

Who is Total Dealership Solutions?

TDS is an Australian company consulting to icon dealerships throughout Australia. TDS initially commenced business as a specialised private provider of Computer Telephone Integration equipment and telephone sales training programs to the retail motor trade.

(We invented the first computer recording telephone system that replayed both sides of the sales telephone conversations legally)

TDS has trained over 200 sales managers and over 1000 new trainees and experienced sales consultants over the past 14 years.

The TDS training programme is recognised as the best described and most effective sales training programme in the Australian auto trade.

TDS has developed programmes for Sales Performance Reporting©, TDS Sales Managers training and the Sales Consultants Road to a Sale training. (R2AS)

Alex Phillis

Alex Phillis is Director of Sales of the telephone sales productivity business unit. Alex has over 7 years sales and management experience.

Alex offers advice on the all new AutoRecord call recording programme, the SalesBIS and Lifeline telephone monitoring and sales efficiency programmes to automotive clients. Alex is an expert on handling phone sales phone calls and he provides specialist telephone training to our clients.

Brian Phillis

Brian Phillis has a career spanning over 38 years in the retail motor trade.

  • During his career, he has owned franchised dealerships including Toyota, Mitsubishi and Hyundai. Brian has written Sales Management and sales training programmes based specifically for Australian culture and Australian operating conditions.
  • He has held many honorary positions including:
  • National President of the Automobile Dealers Association of Australia,
  • Board member of the Motor Trades Association of Australia, plus other board positions on development boards and training organisations.
  • He continues to offer automotive clients specialised sales management training, sales efficiency training and has developed productivity systems and process that reduce sales leakage and increase profit.